 Management Essentials is designed for
managers and supervisors who are
learning about how to manage others.
The course includes an introduction to
management and leadership techniques,
dealing with conflict, valuable tools for
delegating, setting objectives and
working with other people in teams and
as a line manager.
Benefits
Good management is a combination of task
execution and people management. Managers need
a set of tools and approaches that enable them to
perform in both elements of their role. This two day
program equips participants with the essential toolkit
to deliver results and make the best use for their
people.
Program Objectives
The program addresses the following objectives:
- Understanding the roles, responsibilities and
expectations of a manager
- Recognising different styles of management and
leadership
- Establishing SMART objectives
- Planning the work of a team effectively
- Use questioning skills and active listening to enhance
communication skills
- Reviewing performance and giving feedback
- Dealing with difficult situations and conflict confidently
Program outline
Pre-work
Personal development objectives
discussion with line-manager
Day 1
| Am |
Introduction to event
What is Management?
Setting objectives |
| Pm |
Planning cycle
Difficult situations |
Day 2
| Am |
Feedback
Delegation and prioritising
Situational Leadership ®
Management exercise |
| Pm |
Action planning
Plenary |
|
|
